Search Results for: e-commerce

The “last mile” is getting faster as it gets more complex

With e-commerce taking an increasingly bigger chunk out of retail sales, optimizing the last mile in the delivery process for the customer has grown in importance as a competitive advantage.

Cathy Roberson

With over 16 years of ecommerce, logistics and technology experience, Cathy Morrow Roberson is the owner of Logistics Trends & Insights (Logistics TI), a research and consulting firm focusing on the changing logistics landscape. In addition, Cathy has published several articles in such periodicals as Air Cargo World, CIO Review and Pharmaceutical Manufacturing & Packing Sourcer and is a regular contributor to LogiSYM, a magazine for supply chain executives.

3 ways technology can help you keep the human touch in your global service

How can you offer consistently great global service across continents without people on the ground? Used well, digitalisation will help you do that.

Howard Williams

Howard Williams works in customer experience at Parker Software ((www: https://www.parkersoftware.com/), who develop live chat and business automation software. He leads the activities of Parker Software’s global customer team, with a focus on the consumer, their experience, and how it can be continually improved. For further information contact Niamh Reed, Parker Software, by email at niamh.reed@parkersoftware.com

You asked CITPs anything and they answered!

To help set you on the road to export success, we gave you an opportunity to ask three expert CITPs all of your biggest questions about taking your business international in a Facebook Live event.

Pamela Hyatt

I am the Content Marketing Specialist for the Forum for International Trade Training (FITT). You can find some of my work on TradeReady.ca. My background is in copywriting, journalism and social media. My passion lies in connecting people to the stories that are most important to them.

4 international business professionals tell us how the CITP designation helped them find career success

International business is competitive, complex and full of opportunities. 4 international business professionals tell us how the right training and certification helped them find success when facing challenges in their industries.

Pamela Hyatt

I am the Content Marketing Specialist for the Forum for International Trade Training (FITT). You can find some of my work on TradeReady.ca. My background is in copywriting, journalism and social media. My passion lies in connecting people to the stories that are most important to them.

Take your international marketing into the 21st century with the 4 E’s

The 4 Es of marketing – experience, everyplace, exchange and evangelism – is taking over as an alternative to the traditional 4 Ps approach due to the digital age.

FITT Team

The Forum for International Trade Training (FITT) is the standards, certification and training body dedicated to providing international business training, resources and professional certification to individuals and businesses. Created by business for business, FITT’s international business training solutions are the standard of excellence for global trade professionals around the world.

These 5 software applications will improve your business’s bottom line

In this technology-driven age, the answer to optimized efficiency lies in the smart deployment of the right software applications.

Chelsea Ellsworth

Chelsea Ellsworth is an experienced and enthusiastic freelance writer who has written for a variety of online publications and magazines. Chelsea is passionate about creating interesting and engaging articles, specialising in finance and emerging technology related content. Often writing from a global perspective, keeping up with the latest news and trends is essential to her work.

Global trade outlook 2018: What are the biggest trends, technologies, opportunities and challenges?

In this month’s #TradeElite chat, we gave our panel the chance to provide some of their best tools and tips for SMEs going into 2018.

Pamela Hyatt

I am the Content Marketing Specialist for the Forum for International Trade Training (FITT). You can find some of my work on TradeReady.ca. My background is in copywriting, journalism and social media. My passion lies in connecting people to the stories that are most important to them.

8 Ways Supply Chain Management will change in 2018 (Part 2/2)

Here, we are predicting the top 8 ways supply chain management will be different in 2018, and how you can keep up.

FITT Team

The Forum for International Trade Training (FITT) is the standards, certification and training body dedicated to providing international business training, resources and professional certification to individuals and businesses. Created by business for business, FITT’s international business training solutions are the standard of excellence for global trade professionals around the world.