Company: R+L Global Logistics
Position: International Logistics Specialist
Location: Atlanta, GA
Description: R+L Global Logistics and R+L Truckload Services is seeking an International Logistic Specialist (AE) to join our Global Team. The International Logistics Specialist will both develop and operate our Air/Ocean and Import/Export service offerings.
Key Responsibilities:
- Timely preparation of rates and quotes for customers and overseas agents
- Coordinate the routing of import and export bookings with airline and ocean carriers
- Support the development of existing and new customers by working closely with your Branch Manager and the entire sales organization
- Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
- Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
- Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
- Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
- Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
- Support your branches quarterly metrics while obtaining if not exceeding your individual metrics
Skills and Qualifications:
- High school Diploma or GED
- Preferred but not required, a Bachelor’s Degree in Business with emphasis in Supply Chain Management, Transportation and Logistics, Sales and Marketing, or International Business
- Minimum of two years International Forwarding Experience
- Detailed knowledge of operational procedures regarding air, ocean, import/export business
- Strong customer service, customer development, or business development experience
- Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade
- Prior experience with Cargowise software system preferred but not required
- Experience in Microsoft Office Suite and other spreadsheet applications
- Ability to work in a blended operations and customer development role
- Self motivated, assertive, and responds to branch metrics
- Reads, analyzes and interprets highly complex international regulations and procedures
- Manages complex transactional or emotional customer situations promptly and professionally
- Ability to multitask in a fast paced environment with rapidly changing priorities
- Contributes to building a positive team spirit and puts success of team above own interests
- Ability to read, write, and speak English fluently
disqus comments