Sr Analyst Customs & Trade Compliance at Whirlpool

The team you will be a part of

Whirlpool Canada is a major force in the Canadian appliance market, generating annual sales of over $1 billion. We employ approximately 230 people across the country, with our headquarters located in Streetsville Mississauga, Ontario. Our presence in Canada dates back over 150 years to 1859 when John Inglis established Mair, Inglis, and Evatt in Guelph, Ontario. Whirlpool Canada distributes a wide range of products, including major home appliances, small domestic appliances, kitchenware, and consumables. Our renowned brands include JennAir, KitchenAid, Whirlpool, Maytag, Amana, Inglis, Affresh cleaning products, and Gladiator storage solutions.

This role in summary

The Senior Analyst – Customs role is based in Mississauga and reports to the Senior Manager, Supply & Logistics with dotted line reporting to the Director of Supply Chain – Canada.

Your responsibilities will include

• Manage Canadian Customs Compliance: Act as the primary lead for all Canadian customs matters, ensuring compliance with regulations and coordinating with internal and external partners.
• Oversee Customs Processes: Handle daily, weekly, and monthly customs processing, including Customs Self Assessment (CSA) and managing related data.
• Ensure Timely Clearance and Record Keeping: Lead efforts for timely customs clearance of shipments, maintain necessary records, and support import/export readiness.
• Facilitate Free Trade Agreements (FTA): Lead FTA processes, including solicitation, review, and ensuring benefits are claimed correctly.
• Support Inquiries and Compliance: Act as the Canadian lead for inquiries from agencies like CBSA, support ad hoc shipments, and provide guidance on customs-related policy changes.

Minimum requirements

• 3- 5 years experience in a Customs related field (importer, broker, consultant, etc.)
• Post-secondary degree specializing in business administration, international business or supply chain
• 10 – 20% travel required; Valid Canadian passport with the ability to enter the United States is required
• Proficiency in MS Word, Excel, Access and PowerPoint

Preferred skills and experiences

• Certified Customs Specialist (CCS) designation
• Customs Self Assessment (CSA) experience
• Must have the ability to work independently and properly prioritize workloads and other assignments
• Use problem solving skills to find new and creative ways for process improvement and cost reduction
• Knowledge of SAP; experience with the Google suite of tools is a plus.

We are committed to offering accommodation during any phase in the recruitment process. If you require disability-related accommodation to participate in the recruitment process, please email canadahr@whirlpool.com

Additional information

Whirlpool’s Ways of Working

Our goal is to provide an environment that helps you bring your best to Whirlpool every day. While employees in this role work in-person Monday through Friday. We offer flexibility and industry-leading time-off benefits that will help you balance what’s important at work and at home, including:

• Always On Flexibility – You will have the autonomy to manage personal, family, and outside-of-work commitments as needed.
• Two-Week Work from Anywhere – Minimum of one-week increments for a total of two weeks per year.
• Sabbatical – Four weeks paid leave after every five years of service.

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