E-Commerce Account Manager at Freudenberg


Freudenberg Home and Cleaning Solutions

Position: E-Commerce Account Manager

Company: Freudenberg Home and Cleaning Solutions

Location: Laval, QC, Canada

Freudenberg is a global technology group that strengthens its customers and society long-term through forward-looking innovations. Together with our partners, customers and the world of science, we develop leading-edge technologies, and excellent products, solutions and services for 40 market segments. The Freudenberg Group employs some 50,000 people in around 60 countries worldwide and generates sales of nearly 9 billion euros.

Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as O-Cedar®, and Vileda®. The company employs more than 3,000 people and hosts a distribution network in 35 countries.
New, effective products and distribution channels, technical innovations and a strong customer focus are the company’s key success factors. They are supported by extensive market and customer research on an international basis as well as innovation centers and production plants around the world.

Job Summary

In this role you will be an integral part of the sales and digital teams. You will be empowered to develop the Vileda business in the E-commerce area focused on all retailers E-commerce platforms in Canada. You will have a strong understanding of your customer set and the business, industry, economic model, and organizational trends. Partnering with cross functional teams including Business Intelligence, Marketing, and Procurement, you will maximize category potential and overall market share for your given customer set. You will learn about our marketing leading portfolio, and use your knowledge and expertise to drive incremental sales and strengthen retail partnerships.


  • Lead the E-Commerce Canada business, inclusive of annual negotiations, volume, and profit plan delivery, working directly and indirectly with retail stakeholders.
  • As the subject matter expert you will manage products, new launches, promotional and advertising programs, and sales forecast.
  • Manage trade funds to build out key campaign strategies determining most efficient means of allocating funds to meet internal KPI’s as well as meeting customer expectations.
  • Lead effective communication of retailer information throughout the organization.
  • Identify new E-Commerce opportunities with our existing retail partners and support the accelerated development of our performance by building strong customer relationships, improving performance across search, digital shelf, product availability and reporting.
  • Facilitate initiatives to generate Ratings & Reviews on eRetailer websites. Work closely with eRetailers to develop retailer media strategies driving ROAS (Return on Ad Spend) and incremental E-Commerce volume.
  • Build E-Commerce paid search strategy to drive E-Commerce share growth and basket penetration.


  • Bachelor’s Degree in Business Administration, Sales or Marketing a plus.
  • 2+years of experience in Consumer Packaged Goods within the Canadian retail landscape required.
  • Experience with E-Commerce platforms such as Walmart.ca, Wayfair, Costco.ca, with proven track record in achieving results required.
  • Experience in Sales (B&M, E-Commerce), Trade Marketing, Digital marketing, Retail Buying or Category Management preferred.
  • Good negotiation, influencing, and conflict mediation skills to support rapid decision and problem resolution.
  • Fundamental understanding of forecasting, trade spend management and implementation.
  • Proficient computer skills (Microsoft office including Excel, Word, PowerPoint and trade spend management tools). Experience with Syndigo and Syndicated data analysis preferred.

Your benefits

  • Flexible work arrangements
  • Training?Career Development
  • Vacation
  • Performance-related bonus
  • Paid Holidays

To apply for this job please visit jobs.freudenberg.com.

About the author

Author: Jobs Admin

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