21/01/2020
8 helpful tips to improve your customer service quality
If you want to improve customer service and therefore boost your sales, you should follow these tips to be more successful.
customer feedback
05/07/2019
Target your marketing by differentiating between potential customers and creating customer profiles
Customer profiles are used for product and service adaptations and other marketing decisions. Profiles are also often created for specific market segments.
11/01/2018
With the right marketing metrics, you can improve your strategy and meet customer needs
How should you use marketing metrics to decide what data to gather, analyze the available information and make decisions regarding your business future?